SD-95073 : Asset Owner is not retained on modifying the CI type of an asset.
SD-98215 : Unable to search mobile devices using IMEI and SerialNumber in Global Search for Assets.
The issue occurs if the Save button is clicked for the second time after adding a new additional field.
SD-98563 : The Label and Description fields in Asset-Additional Fields and Workstation-Additional Fields are encrypted if the field value contains special characters.
SD-99295 : Inline search issue of CI attributes in the Assets and CMDB List View pages.
DOWNLOAD BILLING EXPLORER DESKPRO 6 2007 WINDOWS 7 PLUS
SD-96871 : Unable to add solutions in ServiceDesk Plus instances after migrating to 11200.
SD-95439 : In request resolutions copied from solutions, non-english file names of attachments is garbled.
SD-98227 : Unable to access the change non-login approval link in certain scenarios.
SD-97135 : To address of an incoming email is appended as To address of a reply email while replying to an email in Changes.
SD-96865 : The default description for the Significant change type has been updated to "Changes with high impact, usually approved by CAB members".
SD-98689 : When configuring a change approval level, the Auto-approval rule (%) field is getting populated with all values irrespective of whether a workflow is configured or not.
SD-98410 : Error thrown on adding a user as CAB member from a site where the logged-in user is not associated with.
SD-98878 : Request custom trigger is not executed if the criteria is set to approved/rejected and the approver does not have view permission for the request.
SD-98073 : Requests are not getting closed when updating Status along with other fields mandated by closure rules via the EditRequest email command.
SD-98063 : Options for UDF fields are getting listed in alphabetical order in the request spot edit and mandatory field pop-ups.
SD-98387 : Unable to share requests with requesters or technicians when the requests are accessed via the kanban view.
SD-97020 : Field and form rules configured over the On Field Change events for the Priority field are getting applied when the priority matrix is also configured.
SD-97869 : Updating inline images or any content at the end of the Description field is not getting captured in request history when the description filed content contains more than 64000 characters.
SD-98010 : In the self-service portal, the user details pop-up for the on behalf of user is getting incorrectly populated with the logged-in requester details.
SD-98176 : If the same user is configured as technician and requester for a request and another user replies to the request via email, the request is not indicated in bold font.
SD-98194 : Browser page freezes when a pick list value is edited in a request and the pick list contains large number of options.
SD-97840 : Unwanted space is appended besides HTML tags when string characters are enclosed within special characters in Notes.
SD-97351 : The support groups are listed under the technicians details/edit page even after changing the site settings to refer.
SD-98359 : Unable to process request/conversation attachment via mail if the attachment file name exceeds 255 characters.
SD-97457 : Requesters are able to view all the assets from the Asset field while creating a request, even if the Show only associated assets is enabled in Self-Service Portal Settings.
The issue occurs in Chrome and Edge browsers.
SD-96045 : Leading space goes missing while selecting and deleting a word in the description field.
SD-97591 : When creating a request for on behalf of user, the corresponding assets are not auto-populated in the asset field.
SD-97509 : In certain scenarios, first response time is not updated after the technician responds to the request.
SD-97496 : Unable to assign technicians in Preventive Maintenance Task templates configured for site with 'Refer to' settings.
SD-98177 : Canceled is not listed in the Status drop-down while bulk-editing requests.
SD-98008 : Custom triggers are executed twice when approved or rejected is set as execution action and While a request is waiting for approval, stop the timer and set request status to onhold is enabled in the Self-Service Portal.
SD-98506 : Cross site scripting vulnerability in Secondary Email ID(s) field under Add/Edit Users form reported by Kailash Bohara.
SD-98475 : Domain user enumeration vulnerability in login page reported Oscar Ridderheim.